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SOFT SKILLS DEVELOPMENT

MANAGEMENT/LEADERSHIP

  • Change Management
  • Strategic Management
  • Crisis Management
  • Managerial Communication
  • Manager’s roles, Management Principles
  • Time Management
  • Goals and Priorities
  • Management and Leadership Styles
  • Delegating and Empowerment
  • Efficient Feedback
  • Work Motivation
  • Appraisal and Development Dialogues
  • Performance Management
  • Managerial Coaching and Mentoring
  • Managerial Negotiations
  • Managing Meetings
  • Team Cooperation and Integrity
  • Conscious and Authentic Leadership
  • Transformational Leadership

OTHER SKILLS

  • Stress Management
  • Life Balance
  • Creativity and Innovation
  • Problems Solving Techniques
  • Project Management
  • Development of Internal Trainers
  • Facilitation Skills
  • Coaching and Mentoring Skills
  • Team Integrity
  • Diversity in Organizations
  • Values and Company Culture

SALES

  • Sales Skills and Principles
  • Acquisitions
  • Managing Sales Meeting
  • Argumentation and Managing Objection
  • Customers‘ Typology
  • Conflict Situations in Sales
  • Sales Negotiations
  • SPIN Technique
  • Pricing Strategy
  • Dealing with Central Procurement
  • Customer Care
  • Key Account Management
  • Networking
  • Emotional Barriers in Sales

COMMUNICATION

  • Basic Communication Principles
  • Presentation Skills
  • Self-presentation/Self- marketing
  • Non-verbal Communication
  • Conflicts in Communication
  • Argumentation and Objections
  • Effective Phone Communication
  • Assertiveness and Manipulation
  • Non-violent Communication (NVC)
  • Emotional Intelligence
  • Neuro-linguistic Programming (NLP)
  • Relationship Management and Team Cooperation
If you are considering team or individual training or development workshop in the area of management, sales, communication or leadership skills, we are prepared to guide you through it! Contact us.
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